Tuesday, January 28, 2014

The Sixty-One Thousand Five Hundred Dollar Question

"Where are you from?"

That's a seemingly innocent question, an ice-breaker you have probably asked a new acquaintance many a time.

But for one Massachusetts real estate agent, that question cost him more than $60,000.  While finding an apartment for a new client, he asked that question, to which the client responded "Venezuela."  Soon thereafter and without incident, the agent found them a rental and they moved in.

But that question stuck with the renters, who later declared that they found the question both upsetting - causing stress and sleeplessness over a 3-year period - and discrminatory.  The Boston Fair Housing Commission agreed.  Massachusetts General Laws Chapter 151B and the Boston Fair Housing Commission Regulations make it illegal for any licensed real estate broker “to cause to be made any written or oral inquiry or record concerning . . . national origin," and assessed the agent a total of $61,500 in civil penalties, legal fees, and emotional distress.  The full ruling can be found HERE.


That there was admittedly no impact on the quality of service provided - or housing made available - was of no consequence to the board.  Also of little importance was that instead of "Venezuela," the answer to that question could just as easily been "Dorchester" or "Cambridge," with no inference intended as to national origin.

Only in Massachusetts.

No comments:

Post a Comment